Online banking customers of Wells Fargo were greeted this week by a pop-up ultimatum: if you want to bank on the web, agree to our terms. Those terms were spelled out in 11,000 words of thick legalese.From the SF Chronicle:
The document, Wells' "online access agreement," must also be accepted before a customer is once again permitted to bank via the Net. There's no summary of the voluminous contract's contents or any indication of what might be new.The document also made it seem that, by agreeing to online banking terms, customers would no longer receive paper statements. This apparently is not the case, but Wells Fargo call centers were bombarded by calls from confused customers. Serves 'em right.
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